FAQ
- How do I change my monthly Ampify Premium subscription to a yearly one?
- How do I delete my Launchpad recordings?
- How do I update my billing information?
- What subscriptions do we offer and how do they work?
- How many different computers and/or iOS devices can I sign into my Ampify Premium account with?
- How do I access my Launchpad Premium subscription on my second iOS device?
- How do I sign into Launchpad Premium with my Ampify Premium account?
- How do I upload my Launchpad recordings to YouTube?
- Why does Ampify Studio tell me 'no internet connection' when I have an internet connection?
- I've received a copyright claim for my track, I thought Ampify Sounds were royalty-free?
- What are the minimum requirements for Ampify Studio?
- How does an Ampify Premium subscription appear on my bank statement?
- How much does an Ampify Premium subscription cost?
- How do I report an Ampify Studio crash?
- How do I cancel my Ampify Premium subscription?
- What MIDI hardware is supported in Ampify Studio?
- Can I release the tracks I make?
- What MIDI hardware is supported in Ampify apps?
- Which Ampify sound packs have usage restrictions on them?
- If I buy a Pro Feature, can I get a discount on the Pro Features Bundle if I decide to purchase the rest?
- My sound packs/Pro features are locked. How do I gain access to them?
- I bought something by mistake. How can I get a refund?
- I made in-app purchases on two different Apple IDs. Can I transfer them?
- How do I connect my Novation controller to my iOS device to use with Ampify apps?
- How do I share my Launchpad/Groovebox/Blocs Wave projects with other devices?
- My app is no longer continuing to play music when I minimise the app. How do I enable this again?
- My app crashed! Can you help?