FAQ
- Can I sell or release the music I make with your soundpacks?
- I purchased soundpacks that are no longer available in your Store and I cannot access them on my device. How can I download them again?
- I purchased Pro Features on one of my iOS devices. If I use the app on another device, will those features be available?
- If I buy a Pro Feature, can I get a discount on the Pro Features Bundle if I decide to purchase the rest?
- I bought Pro Features or Soundpacks but cannot access them. Why not?
- I bought something by mistake. How can I get a refund?
- I made in-app purchases on two different Apple IDs. Can I transfer them?
- How do I connect my Novation Launch-range controller to my iOS device to use with Launchpad?
- What MIDI devices does Groovebox support?
- Can I use my own sounds with your apps?
- What is the maximum file size or length that I can import?
- Can I share my projects between different devices?
- I am trying to upload my file to SoundCloud but it's not working! Can you help?
- I have an old/outdated OS, is it possible for me to download and use your Apps?
- My app is no longer continuing to play music when I minimise the app. How do I enable this again?
- My app crashed! Can you help?