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FAQ

  • Can I sign into Launchpad Premium with my Ampify Studio Premium account?
  • How do I upload my Launchpad recordings to YouTube?
  • Why does Ampify Studio tell me 'no internet connection' when I have an internet connection?
  • I've received a copyright claim for my track, I thought Ampify Sounds were royalty-free?
  • Can I access my Launchpad/Blocs Wave purchases within Ampify Studio?
  • What are the minimum requirements for Ampify Studio?
  • How does Ampify Studio appear on my bank statement?
  • How much does an Ampify Studio Premium subscription cost?
  • How can I report an Ampify Studio crash?
  • How do I export to Ableton Live from Ampify Studio?
  • What MIDI hardware is supported in Ampify Studio?
  • Can I sell the songs I make using Blocs Wave, Groovebox, Launchpad and Ampify Studio?
  • What MIDI hardware is supported in Ampify apps?
  • Which Ampify sound packs have usage restrictions on them?
  • Can I sell or release the music I make with your soundpacks?
  • I purchased soundpacks that are no longer available in your Store and I cannot access them on my device. How can I download them again?
  • I purchased Pro Features on one of my iOS devices. If I use the app on another device, will those features be available?
  • If I buy a Pro Feature, can I get a discount on the Pro Features Bundle if I decide to purchase the rest?
  • I bought Pro Features or Soundpacks but cannot access them. Why not?
  • I bought something by mistake. How can I get a refund?
  • I made in-app purchases on two different Apple IDs. Can I transfer them?
  • How do I connect my Novation Launchpad controller to my iOS device to use with the Launchpad app?
  • Can I share my projects between different devices?
  • My app is no longer continuing to play music when I minimise the app. How do I enable this again?
  • My app crashed! Can you help?
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