FAQ
- What subscriptions do we offer and how do they work?
- How many different computers and/or iOS devices can I sign into my Ampify Premium account with?
- How do I access my Launchpad Premium subscription on my second iOS device?
- How do I sign into Launchpad Premium with my Ampify Premium account?
- How do I upload my Launchpad recordings to YouTube?
- Why does Ampify Studio tell me 'no internet connection' when I have an internet connection?
- I've received a copyright claim for my track, I thought Ampify Sounds were royalty-free?
- What are the minimum requirements for Ampify Studio?
- How does Ampify Studio appear on my bank statement?
- How much does an Ampify Premium subscription cost?
- How can I report an Ampify Studio crash?
- How do I cancel my Ampify Premium subscription?
- What MIDI hardware is supported in Ampify Studio?
- Can I release the tracks I make?
- What MIDI hardware is supported in Ampify apps?
- Which Ampify sound packs have usage restrictions on them?
- I purchased soundpacks that are no longer available in your Store and I cannot access them on my device. How can I download them again?
- I purchased Pro Features on one of my iOS devices. If I use the app on another device, will those features be available?
- If I buy a Pro Feature, can I get a discount on the Pro Features Bundle if I decide to purchase the rest?
- I bought Pro Features or Soundpacks but cannot access them. Why not?
- I bought something by mistake. How can I get a refund?
- I made in-app purchases on two different Apple IDs. Can I transfer them?
- How do I connect my Novation controller to my iOS device to use with Ampify apps?
- Can I share my projects between different devices?
- My app is no longer continuing to play music when I minimise the app. How do I enable this again?
- My app crashed! Can you help?