Firstly, if you are having any issues in connecting your Novation hardware to your iOS device, please take a look at this article to see if using Novation hardware with your iOS device is supported within the app you are using.
We recommend using an official Apple Lightning to USB 3 Camera Adapter as we cannot guarantee the connection will work with a third party adapter.
If you're using the MK3 range of novation hardware and in order to properly power your Novation hardware, you'll need to connect to a power supply or mains power. This is because of the extra power required for the RGB pads on the MK3 hardware.
Connect everything in the following order:
- Connect Novation hardware to Apple camera adapter via included USB cable
- Connect the Apple adapter to mains power via the camera connection kit's charging port
- Connect Apple camera adapter to iOS device
When using an iPad, make sure to connect your iPad to mains power via the power adapter that was originally included with your iPad (please see this Apple article on what charger was originally included with your iPad).